Returns & Exchanges
We want you to love your Milani favorites, but if you are not completely satisfied, we offer a 30-day return policy for products purchased directly from our website. Items must be in their original condition and include all original packaging to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your return is authorized, we will email you a prepaid shipping label to print and attach to your return package.
Pack and Ship
Securely pack your items in the original box if possible and drop them off at any authorized carrier location.
Receive Your Refund
After we receive and inspect your return at our warehouse, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing